Privacy Policy

 

Effective Date: June 11, 2025

Last Updated: June 11, 2025

Company Name: KV Pallets Inc.

Website: kvpalletsinc.com

 

KV Pallets Inc. (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in relation to our SMS communications program.

 

1. Information We Collect

 

When you opt in to receive SMS messages from KV Pallets Inc., we may collect:

● Your mobile phone number

● Your name (if provided)

● Other information you provide via forms or inquiries

 

2. How We Use

 

This Information We use this information to:

● Send you text messages regarding orders, promotions, reminders, and company updates

● Respond to your inquiries and provide customer support

● Comply with legal obligations

 

3. Sharing Your Information

 

We do not share, sell, or rent your mobile information with third parties or affiliates for marketing or promotional purposes. We may share data only with trusted subcontractors who assist us in providing SMS services (e.g., customer support). These partners are contractually obligated to maintain your privacy.

 

4. Your Choices

 

● Opt-Out: You may opt out of SMS messages at any time by replying "STOP" to any message.

● Help: For assistance, reply "HELP" or contact us at: office@kvpalletsinc.com.

 

5. Message Frequency & Charges Message frequency may vary.

 

Message and data rates may apply based on your mobile provider.

 

6. Security

 

We implement reasonable security practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

 

7. Changes to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

 

 

Terms & Conditions

 

By opting into KV Pallets Inc.'s SMS program, you agree to receive text messages regarding products, services, promotions, and updates. These messages may be sent via automated technology.

 

1. User Consent

 

By providing your phone number, you consent to receive recurring text messages from KV Pallets Inc. Message frequency may vary. Message and data rates may apply.

 

Consent is not a condition of purchase.

 

2. Opt-Out Instructions

 

You may cancel at any time by replying “STOP” to any message. After sending “STOP,” you will receive one final message confirming your unsubscribe.

 

3. Help Instructions

 

For support, reply “HELP” to any message or contact us at:

Phone: 647-955-7870

Email: office@kvpalletsinc.com

 

4. Customer Responsibilities

 

You must:

● Provide accurate and current mobile number

● Immediately notify us if your number changes

● Understand that messages may be delayed or undelivered for technical reasons

 

5. Eligibility

 

You must be at least 18 years old or have permission from a parent or guardian to participate.

 

6. Limitation of Liability

 

KV Pallets Inc. is not liable for any delays, failures, or errors in message delivery caused by mobile networks or carriers.

 

7. Changes to Terms

 

We reserve the right to modify these terms at any time. Updates will be posted on our website.